Videoslots casino signed an agreement that will see Wiraya’s world-class responsible gambling solution protect and support their players. The solution will use a multi-channel approach and be available in 10 languages.
It’s hard to believe that there was once a time in the online gambling industry when talking about gambling addiction and responsible gambling measures was a no-fly zone. Nowadays we sing the praises of online casinos take proactive steps to ensure the safety and security of their players, as an effective responsible gambling program can save families from years of financial and emotional strain.
Safety First
Videoslots Casino has partnered with data-driven solutions provider Wiraya to implement its intensive responsible gaming solution.
Chief Operations Officer at Videoslots casino, Ulle Skottling, said:
“We pride ourselves on offering exciting and engaging content but it’s also important we strive to be the most responsible operator we can be. With the help of Wiraya, we can take our commitment to safe gambling to the next level and integrating its managed solution to our site will help us protect those who may be at risk.”
Wiraya’s Watching
The responsible gambling solution offered by Wiraya looks to use a blend of human interaction and machine learning to track players activity and catch problem behaviours early in their lifecycle.
Wiraya CEO, Johan Jardevall, said:
“Our fully managed service will help identify and protect potentially vulnerable players and help them continue to make Videoslots casino a fun and fair place to play their favourite slots.”
The solution will be applied available to players across 10 languages and involve a blend of safe gambling focused landing pages, text messages and interactive voice calls.
The multi-channel solution will focus on both identifying potential problem gambling and assisting the affected players to use the available in-software tools to stay safe and in control.
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