Established in 2013, SoftSwiss has grown to become a leading online casino software provider. The competitive nature of the industry ensures that any provider that has stayed at the top of their game for this long and has a global footprint that includes engaging multiplayer tournaments and accolades like “No.1 Crypto Gambling Provider” can be trusted to listen and respond to the needs of players above all else.

With the release of two new bonus features, Cashout Cancellation and Timezone Management, they have once again proved their deep understanding of what it takes to hold customer attention.

 Access Your Cash When You Want It

It is a proven fact that players return to certain Online Slots, live dealer games, and Crash games for their bonus features and entertainment value. Yes, categories like progressive jackpot games draw players for their big wins, but even within those gaming verticals it is the most entertaining games that players frequent most.

However, when you manage to claim a big win, all responsible gambling literature agrees that you should request a withdrawal of the bulk. In reality, many players, rather than making another deposit, often cancel their full withdrawal and then play it all out.

The SOFTSWISS online casino Cashout Cancellation feature seeks to remedy this by allowing you to withdraw a percentage of your total without the need to get approval from the operator or engage a customer service representative to process the cashback.

The process will be fully within your control and allow for refunds of 25%, 50%, or 75% of the pending withdrawal amount. At the same time, the provider can attach an automatic casino bonus to the process, giving you even more reason to refund rather than re-deposit.

 Managing Promotions by Time Zone

With most casinos operating across multiple time zones, the new Timezone Management tool will assist online casinos and sportsbooks in offering personalised promotions and special event celebrations unique to each locale's time.

Nothing is more annoying than trying to claim a bonus celebrating a holiday, only to have it locked to the casino time zone and not yours. This tool ensures that all promotions you qualify for can be set to launch at a predetermined date and/or time that aligns with your calendar rather than absorbing you into the go-live timing that best suits the casino's largest body of players.

While this might seem like a small thing and will, at most, give you an additional few hours to claim a casino promotion or complete wagering requirements, it speaks volumes of the developer's desire to make each player's online gambling experience as satisfying as possible.