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Interview with Slotegrator: Lifting the Veil on World-Class iGaming Solutions
By Shane Addinall Jul 24, 2024 InterviewsWe had the pleasure of spending time with online gambling expert Khoren Ispiryan. As Slotegrator's Senior Sales Manager, he was able to offer keen insights into what it takes to become one of the leading online casino software suppliers and aggregators.Founded in 2012, Slotegrator is a renowned online gambling software supplier and aggregator. Since its inception, the company has grown into an industry giant, boasting over 100 strategic partners and 250 online casino and sportsbook clients, all serviced by a team of over 300 talented staff members in offices worldwide.
Join us as we learn from Senior Sales Manager Khoren Ispiryan how Slotegrator has achieved its heights and what it takes to stay on top in one of the world’s most competitive and innovative industries.
Q: Please introduce yourself and your role at Slotegrator to our readers.
A: My name is Khoren, and I am the Senior Sales Manager at Slotegrator. I manage our sales strategies and work closely with clients to meet their needs and support their growth in the iGaming industry. At Slotegrator, we provide innovative software solutions for online casinos and sportsbooks, and I am here to help our partners succeed.
Q: What are the core features of Slotegrator's turnkey solutions, and how do they benefit the online gambling industry as a whole?
A: Our turnkey solutions are comprehensive and customisable, which is why they've really taken the online gambling industry to the next level. With our solutions, operators can launch online casinos pretty much overnight, and they can be tailored to fit whatever specific customer needs they have.
Our online casino platform has everything you need to launch your business smoothly. We offer integration with game providers, payment systems, player management tools, and marketing features.
We provide our clients with 24/7 technical support from our engineering team, which is dedicated to ensuring the highest level of security. This allows our clients to focus on growing their business rather than on technical issues.
The Slotegrator platform offers a range of cutting-edge marketing tools, including a bonus module and an adaptive loyalty program designed to enhance player acquisition and retention.
Our solutions are an excellent fit for online casino operators because they help them grow their business and improve the quality of service in the online gambling industry as a whole.
Q: What makes your consulting services unique in the iGaming industry?
A: Our services encompass all aspects of operating and managing an online casino, making us a trusted partner for operators seeking to succeed in the industry. Slotegrator's legal team assists operators in staying abreast of all regulatory changes and adhering to regulatory requirements, ensuring legal operations and saving time by providing all necessary information in one place.
If you want to run a successful gambling business, you've got to get the right licenses and stick to the rules. That’s where our lawyers and finance experts step in. No matter what you need help with, from advice to doing some of the work for you, we’ve got your back. We make it easy for you to understand the ins and outs of different jurisdictions, regulations, and requirements.
Q: What motivated Slotegrator to start producing detailed industry reports, and how have your clients received these reports and the broader iGaming community?
A: In light of the rapid change and growth of the iGaming industry and the complexity of regulatory requirements across jurisdictions, we are committed to providing information and support to operators. We identified a need for comprehensive analytical reports to help operators navigate these changes, make informed decisions, and remain competitive.
Clients value the comprehensive analysis provided in our reports, which enables them to gain deeper insights into the market, identify new opportunities, and adapt to evolving conditions. Slotegrator's industry reports encompass a range of market aspects, including legislative changes, emerging technologies, consumer trends, and economic factors, making them a vital resource for strategic planning and decision-making.
Our work has also been acknowledged by the wider iGaming community. Slotegrator reports have gained recognition as a reliable source of information for industry professionals, analysts, and researchers. Our analysis has been praised for its accuracy and depth, which enables market participants to maintain competitive and innovative practices. Overall, the industry reporting initiative has reinforced Slotegrator's reputation as a trusted partner and a leading provider of high-quality consulting services in the iGaming industry.
Q: How do you gather the data and insights featured in your industry reports, and what methodologies do you use to ensure their accuracy and reliability?
A: We look at many different things to get the data for our industry reports. We collect and analyse data from various market research, reports, and publications, including financial reports, market trends, and statistics.
Our analytics team comprehensively analyses internal data collected via the Slotegrator platform and our other products. This enables us to gain valuable insights into player behaviour, the popularity of different games and the efficacy of various marketing strategies.
Furthermore, we maintain regular communication with leading industry experts, including representatives from operators, Game developers, and regulatory bodies. This enables us to obtain quality data and expert opinions contributing to a complete and accurate understanding of the overall picture.
Our legal team monitors changes in laws and regulations in jurisdictions worldwide so we can provide you with the latest information on regulatory requirements and trends.
To guarantee the precision and dependability of our reports, we cross-reference data from multiple sources to confirm consistency and validity, thus preventing potential mistakes and inaccuracies. Our team meticulously examines all the information and statistics in our reports to guarantee accuracy.
Our comprehensive approach enables us to produce high-quality industry reports that provide our clients and partners invaluable insights. These reports enable informed decision-making and the successful growth of their businesses within the gambling industry.
Q: Can you explain the advantages of the Telegram Casino platform and how it caters to the mobile-first generation of players?
A: Telegram Casino from Slotegrator is a fresh take on mobile gambling, with a focus on players who prefer to play on their smartphones. The platform's front end is a chatbot that uses Telegram to keep players engaged while still offering all the features of the classic platform. This one-of-a-kind alternative to standard gambling platforms is a great way to attract a whole new category of gamers.
Telegram casinos allow operators to reach new target markets due to the simplicity of running casino bots in any location. Players can enjoy enhanced anonymity, as their IP addresses, device details, and other sensitive information are not collected, increasing user trust and security. An innovative user experience allows customers to bet on a new interface, keeping them interested and engaged.
Q: What role does artificial intelligence (AI) play in your business intelligence and risk management tools?
A: Artificial intelligence plays a key role in the business intelligence and risk management functions on the Slotegrator platform. The BI module processes and analyses a variety of data, including statistics generated by the casino, player behaviour, market trends, competitor performance, and the latest innovations. AI-powered filters and user-friendly tables and charts present this data in a format that can be exported for further analysis. AI capabilities enable operators to segment players, change their status and apply mass changes.
Using AI helps operators compare their performance with competitors. They can focus on their strengths and weaknesses with a clear picture of what's happening. For instance, they can look at key performance indicators (KPIs) like GGR, the number of unique and active players, average bets and withdrawals, profitability, and CPR for different time periods and projects.
Artificial intelligence in Slotegrator's business intelligence and risk management modules empowers operators with the insights and agility to make more informed and timely decisions, giving them a competitive edge and fuelling stable growth.
Q: How does the company assist casinos in personalising and gamifying content and promotions?
A: Slotegrator's powerful bonus module helps casinos make their content and promotions more personal and engaging. This tool is excellent for operators who want to create and manage a variety of bonuses, cashback campaigns, loyalty programs, and tournaments. welcome bonuses are a great way to attract new users, while loyalty programs encourage them to return. Operators can tailor bonus offers to suit their goals and audience, which helps build trust with players and reduces the cost of bringing them back to the platform.
Q: What tools do Slotegrator offer for responsible gambling?
A: Slotegrator's KYC module facilitates compliance with stringent KYC regulations and prevents underage gambling. They also enable the segmentation of players to implement personalised personalised limits. Furthermore, AI-powered verification expedites the process, minimises player waiting times, and enhances operational efficiency, thereby upholding a secure and responsible gaming environment.
Q: Could you share a success story where your solutions significantly impacted an online casino's performance?
A: It is a proud moment for us to say that we have helped numerous online casinos grow from scratch to substantial revenue. Our APIgrator product has enabled many casinos to enrich their gaming portfolios, making them more attractive to players and enhancing their performance.
Additionally, our license assistance service has helped many online casinos enter new markets and achieve compliance. We are currently successfully assisting casinos in obtaining Curacao, Anjouan, and Kahnawake licenses.
As we continue to expand our services and support, we remain committed to driving growth and success for our partners in the online gaming industry. We look forward to many more achievements together.
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