Casinos for youLive dealer games have proven players enjoy human interaction. Will automated dealers make a lasting impact or go the way of smartwatch gambling, becoming nothing more than an online gambling technology footnote?
We all know that life is a series of loops that open and close over time. If you watch world events and trends long enough, you will begin to see them repeat themselves. While the world of online gambling might appear to be immune to this human phenomenon, nothing could be farther from the truth.
A Naughty Little Secret
While many countries worldwide have long histories of being gambling friendly, it was always considered a little taboo. Even today, several gambling jurisdictions allow sports betting and poker but have heavy restrictions on slot machines and other games of chance.
This environment helped popularise online casinos in the late nineties and early 2000s. They offered casino fans access to the games they enjoyed playing but ensured a level of privacy that visiting their local land-based casino could not.
Add to that the convenience of playing whenever you wanted to from the comfort of your home or office, and online gambling soon became a global hit.
A Desire for Human Interaction
The one downside of early casino games was the lack of human interaction. Whether sitting at a table playing blackjack or hyping up the shooter at a craps table, the essence of the live casino experience was camaraderie.
While online casinos offered privacy, they also created a very isolated environment where it was you alone playing an RNG-driven game with no one to share your near misses with or share in the joy of a winning hand.
It was not until Evolution Gaming began to produce world-class live dealer casino games that online casino players could enjoy the best of both worlds. Live dealer casinos allowed players to enjoy the comfort of at-home gambling with the ability to socialise with the croupier and other players at the table.
The way in which live casinos are filmed also allows players to see and hear other dealers on the casino floor, which adds to the in-person immersion of the offering.
The Rise of the Machine, Again?!
With the workplace challenges presented by the pandemic, live casino software provider CreedRoomz looked to create a live casino experience devoid of human interaction. The result is an automated dealer called Roba.
Levon Hambardzumyan, senior product manager and engineer, said:
“This is an innovative tool that optimises the work in a live casino studio by excluding human errors, increasing accuracy in dealing, helping operators reduce expenses on hiring staff for a private hall, and providing an automated 24/7 gaming experience.”
Hambardzumyan believes that robotic croupiers can find a meaningful place in the world of live casinos as they offer a sense of exoticism to the niche and allow players to determine critical parameters like game speed.
Speaking of future developments, the developer confirmed that Roba games would become a permanent game category in Creedroomz casino software. They are also looking to add a camera to Roba, allowing players to see from the machine’s perspective.
Roba has been trained to host live baccarat and Dragon Tiger games, with plans to include Blackjack in its skill set later this year.
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